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CX Roundtable with Special Guest Laura Mazin

October 2 @ 12:30 pm - 1:30 pm AEST

ACXPA LinkedIn LIVE CX Roundtable with Laura Mazin

CX Roundtable with Special Guest Laura Mazin

Each month, we interview a special guest on our CX Roundtables who graciously contribute their time, insights and expertise in giving back to our industry.

There is no cost to join our Roundtables, and they are not sponsored or endorsed by any vendors – the roundtables are to simply enable fellow CX practitioners to come together in a welcoming environment and sharing learnings.

The format each month is an approx 40-minute conversation, followed by ~20 minutes of live Q&A where you have the opportunity to ask questions of our guest.

About This Month’s Special Guest, Laura Mazin

Laura Mazin is a self-confessed “customer-obsessed” leader with over 30 years of international, multi-sector experience as a transformational change agent.

After a great 25-year career at Telstra, where Laura held many complex operational leadership roles, she then found her love for CUSTOMERS.

Now leading her own boutique CX consulting business – AchieveAble, as well as being an independent advisor to Bain and Co’s NPSx, Laura is elbow-deep in helping organisations truly improve their customer experiences

CX Roundtable Key Topic: Moving from reactive to proactive/predictive CX!

Laura Mazin

How to Join the CX Roundtable with Laura Mazin

How to Watch the Roundtables for Visitors

As a visitor, you can watch any upcoming CX Roundtables live for free by either subscribing to ACXPA or registering for a specific Roundtable on Linkedin.

ACXPA Members have the added bonus of being able to watch all previous CX Roundtables at any time in the Video Library and download slides/diagrams used in the presentations (along with a heap of other membership benefits!).

How to Watch the Roundtables for Subscribers

, as an ACXPA Subscriber, you have two ways to watch the CX Roundtable:

1.  Watch it live on the ACXPA Website

Just log in to the ACXPA website and the CX Roundtable with Livestream and go directly to the CX Roundtables page – there is no need to register, all you need to do is log in!

2. Watch it on LinkedIn Live

To join the conversation and ask questions, you can also watch the Roundtable directly on Linkedin Live – you will just need to register for the event (which takes two seconds!)

By upgrading to a Membership, if you can’t make it live, you can also watch this CX Roundtable, and all the previous ones, in the Member’s Video Library >

How to Watch the Roundtables for Members

, as an ACXPA Member, you have two ways to watch the CX Roundtable:

1.   Watch it live on the ACXPA Website

Just log in to the ACXPA website and the CX Roundtable with Livestream and go directly to the CX Roundtables page – there is no need to register, all you need to do is log in!

2. Watch it on LinkedIn Live

To join the conversation and ask questions, you can also watch the Roundtable directly on LinkedIn Live – you will just need to register for the event (which takes two seconds!)

If you can’t make it live, you can also watch this CX Roundtable, and all the previous ones, in your Video Library >

Learn more and access tickets

Details

Date:
02 Oct 2024
Time:
12:30 pm - 1:30 pm AEST
Event Category:
Website:
https://www.linkedin.com/events/cxroundtablewithlauramazin7244473818524610560/theater/

Other

Total DURATION of the Event
1 Hour
Delivery Format
1 x 1-hour session
Delivery Style
Online

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