CX Roundtable May 2025
May 7 @ 2:00 pm - 3:00 pm AEST
ACXPA CX Roundtable – April 2025
Wednesday, 7 May 2025 | 2:00 PM – 3:00 PM AEST | Live on LinkedIn
Free to attend – No sales pitches, ever.
This fast-paced, energising session is live, free and interactive, giving you a front-row seat to the sharpest CX thinking in the country.
🧭 CX Roundtable Format – What to Expect
Each ACXPA CX Roundtable follows a fast-paced, engaging format designed to spark conversation, challenge assumptions, and leave you with actionable insights.
And best of all — it’s completely free and interactive!
You’ll be able to comment, react, and post questions live on LinkedIn throughout the session.
- 1. Welcome – Meet your host and panel, and get set for the discussion ahead.
- 2. The CX Baseline – What does CX mean today? We level-set with context and purpose.
- 3. Red Flags & Real Talk – We challenge the status quo with bold, uncomfortable questions.
- 4. CX in the News – Real stories, headlines and viral CX moments you need to know about.
- 5. The Moments of Truth – Panelists share real-world customer interactions that made (or broke) the experience.
- 6. Close – Final thoughts, audience shout-outs, and a teaser for what’s next. Be part of it — drop your questions or insights in the live chat!
Each month, we’re joined by a powerhouse panel of senior CX professionals who bring real-world experience, sharp insights, and a whole lot of passion for elevating customer experience in Australia.
These aren’t talking heads — they’re practitioners, changemakers, and trusted voices in the industry.
How to Watch
Watching live is free for everyone, but Subscribers and Members unlock powerful extras including replays and downloadable insights.
| Access Features | Visitors | ACXPA Subscribers | ACXPA Members |
|---|---|---|---|
| Watch Roundtables Live (via LinkedIn – register each time) | ✅ | ✅ | ✅ |
| Watch Live on the ACXPA Website (No LinkedIn Registration Needed) | ❌ | ✅ | ✅ |
| On-Demand Access to Past Roundtables | ❌ | ❌ | ✅ |
| Download Presentation Slides | ❌ | ❌ | ✅ |
| Register Free | Subscribe for Free | Join Now |
Note: You must register on LinkedIn and watch live there to participate in the chat and ask questions during the Roundtable.
