The May 2024 How to be a Great Call Centre Team Leader is a great all-rounder course for new, emerging and existing team leaders.
The March 2024 How to be a Great Call Centre Team Leader is a great all-rounder course for new, emerging and existing team leaders.
The January 2024 How to be a Great Call Centre Team Leader is a great all-rounder course for new, emerging and existing team leaders teaching 8 core modules across 2 x 3.5-hour sessions, facilitated live online by Marc Carriere.
The July 2023 How to be a Great Call Centre Team Leader is a great all-rounder course for new, emerging and existing team leaders teaching 8 core modules across three x 2.5-hour sessions, facilitated live online by Marc Carriere.
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About ACXPA
The Australian Customer Experience Professionals Association (ACXPA) is the leading industry association in Australia for the contact centre, customer experience, customer service and digital service professions in Australia, providing global best practices, industry insights, world-class training and an unrivalled community of industry professionals.
We help Australian businesses deliver efficient and effective customer experiences via phone, digital and in-person.
Industry Suppliers
Search a list of businesses that supply the industry including Outsourcers/BPOs, Contact Centre Technology, Training Companies, Mystery Shopping, Consultants, Telemarking Lists and lots more.
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If you'd like some free assistance finding the perfect partner for Contact Centre Outsourcing/BPOs or Contact Centre Technology suppliers, try our new CX Connect service.