ACXPA Upcoming Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

Members save 50% on ACXPA events and 25% on CX Skills courses.

Join today, pay less immediately, and unlock member-only resources, recordings, and tools that actually help you deliver better CX.

Join ACXPA — Save 50% on events

as an ACXPA Member, you save 50% on events and 25% off all CX Skills courses.

Your discounted price shows on each event below. When you click through to a CX Skills course (visit CX Skills), hit the blue Purchase tickets button and we’ll auto-fill your details and apply the discount.

upgrade to a membership and save 50% on ACXPA events + 25% on CX Skills courses.

View upgrade options

Thanks for being an ACXPA Business Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

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Thanks for being an ACXPA Vendor Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

Return to Vendor Home | View Vendor Support

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September 2026 Technical Support Customer Service Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Suitable for employees working in technical support and helpdesk roles, this September 2026 Tech Support Customer Service Essentials course is delivered via a live 3-hour online/virtual training session.

Price: $278.00 (ACXPA Members can save $69.50 off this price - Join Now>)
Learn more and get tickets

Live CX Roundtables — monthly expert-led CX discussions with real practitioners Learn more and get tickets

CX Roundtable October 2026

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The ACXPA October 2026 Live CX Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real CX examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets
Learn more and get tickets

Call Centre Roundtable October 2026

Category: Call Centre Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The October 2026 ACXPA Live Contact Centre Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real contact centre examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets

Live CX Roundtables — monthly expert-led CX discussions with real practitioners Learn more and get tickets

CX Roundtable November 2026

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The ACXPA November 2026 Live CX Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real CX examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets
Learn more and get tickets

Call Centre Roundtable November 2026

Category: Call Centre Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The November 2026 ACXPA Live Contact Centre Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real contact centre examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets