Workplace Resilience Foundations Course (November 2022)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Empower your employees with workplace resilience skills and strategies in a powerful 3-hour live, online course facilitated by global health and wellness expert Nant Nissen that can deliver instant benefits to your employees and business.
CX Management Training course (December 2022)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Learn the five core competencies of Customer Experience Management based on the global CCXP framework delivered live by global expert Daniel Ord - the gold standard of CX Management courses!
Workplace Resilience Foundations Course (December 2022)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Empower your employees with workplace resilience skills and strategies in a powerful 3-hour live, online course facilitated by global health and wellness expert Nant Nissen that can deliver instant benefits to your employees and business.
Introduction to Customer Experience (February 2023)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The February 2023 Introduction to Customer Experience course is designed to help busy managers, executives and those interested in CX to fast-track their knowledge, awareness and understanding of Customer Experience (CX), delivered by global expert Daniel Ord.
Site Tour + 2023 Recruitment and Engagement Insights for contact centres
Category: NetworkingLocation: Red Energy Head office 570 Church St, Cremorne, Victoria
Organiser: ACXPA Events
Join the ACXPA Victoria team for the 2023 Recruitment and Engagement Insights for contact centres event plus a tour of the Red Energy contact centre!
Customer Experience (CX) Management Training (February 2023)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Learn the five core competencies of Customer Experience Management based on the global CCXP framework delivered live by global expert Daniel Ord - the gold standard of CX Management courses!
How to build the foundations of a CX Program
Category: Member WorkshopsLocation: Zoom
Organiser: ACXPA Events
Join us for our free member's workshop that will help you build an internal case for CX and provide tips on how to build the foundations of a CX program. Delivered live by global expert Scott Downing and as with all our workshops, they are designed to educate not sell!
Workforce Optimisation Conference
Call Design's Workforce Optimisation conference is a unique event that is dedicated to workforce optimisation. The conference is designed to bring together industry leaders and contact centre professionals to prepare for the future, explore industry best practices and leverage expert knowledge and insights on workforce optimisation.
