ACXPA Upcoming Events Calendar
The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.
We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).
The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.
ACXPA SA Launch
Category: ACXPA State EventsLocation: Belgian Beer Cafe 27 - 29 Ebenezer Place, Adelaide, South Australia
Organiser: ACXPA Events
We're excited to invite you to the formal launch of the Australian Customer Experience Professionals Association (ACXPA) local ACXPA South Australian Advisory Board where you'll get a chance to meet the local ACXPA SA Advisory Board and hear directly from ACXPA CEO Justin Tippett, providing insights into the industry and how ACXPA is helping to support and grow our industry.
CX, SXSW & Sister Cities!
Category: ACXPA South AustraliaLocation: TAFE SA - Adelaide Campus 120 Currie Street, Adelaide, South Australia
Organiser: Workforce BluePrint
A free event focussing on innovations in CX, sharing insights from SXSW 2023 in Austin Texas and new discovery technologies. Great networking event with a range of local Meetups and the innovation ecosystem to getting involved!
ACXPA QLD Launch
Category: ACXPA QueenslandLocation: The Lawn Bar 44 Ferry St, Kangaroo Point, Queensland
Organiser: ACXPA Events
Join us for our very first ACXPA Queensland event featuring two great speakers and a chance to mingle with others working in the contact centre and customer experience industry in Queensland.
Energy QLD Site Tour
Category: ACXPA QueenslandLocation: Energy QLD 26 Reddacliff Street, Newstead, Queensland
Organiser: ACXPA Events
Join us for networking, a site tour and a discussion on key contact centre/CX insights at the Energy QLD Head Office. This is a free ACXPA Event!
Psychosocial Hazards and Workplace Integration
Category: ACXPA QueenslandLocation: Workplace 365 Level 4, 260 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events
This is your chance to network and gain invaluable insights, share experiences, and collaborate with fellow leaders who are just as passionate about creating safer, healthier workplaces with our expert panel sharing tips and insights into Psychosocial Hazards and Workplace Integration.
Yarra Valley Water Call Centre Tour
Category: ACXPA State EventsLocation: Yarra Valley Water 25 Lucknow Street, Mitcham, Victoria
Organiser: ACXPA Events
Ever wondered what makes Yarra Valley Water’s Contact Centre an award-winning hub of customer service excellence? Now’s your chance to see it in action!
Recruitment Trends in CX & Call Centres
Category: ACXPA QueenslandLocation: u&u Recruitment Partners 12/259 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events
Join us for this free event exploring the latest call centre and CX recruitment trends, plus practical tips to help you position your business as an employer of choice.
Data-Driven Customer Sales & Retention
Category: ACXPA State EventsLocation: Foxtel HQ Melbourne Level 24, 697 Collins Street, Melbourne, Victoria
Organiser: ACXPA Events
Join us at Foxtel HQ for a keynote presentation from Foxtel Managing Director Steve O'Connor on how Foxtel is using data to assist in driving sales and retention, as well as insights from the latest Australian Call Centre Rankings.
Human-Centered Design & UX in Customer Experience
Category: ACXPA QueenslandLocation: u&u Recruitment Partners 12/259 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events
Join us to gain leading insights into how human-centred design is transforming the way we connect with customers – from digital interfaces to frontline interactions, as well as a great opportunity to network with other industry professionals.
AGL Site Tour 2026
Category: ACXPA State EventsLocation: AGL Headquarters 699 Bourke Street, Docklands, Melbourne, Victoria
Organiser: ACXPA Events
Join us for a guided tour of AGL's contact centre operations on the 3rd of March 2026, 14:00 to 17:00 - Level 3, 699 Bourke St, Docklands, Melbourne.
