Customer Experience (CX) Management Training (August 2023)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Learn the five core competencies of Customer Experience Management based on the global CCXP framework delivered live by global expert Daniel Ord - the gold standard of CX Management courses! Suitable for anyone wanting to improve the CX Skills and awareness.
September 2023 ACXPA Members Symposium
Location: Live StreamOrganiser: ACXPA Events
Hear and learn from industry experts in short presentations followed by a live Q&A Session with all presenters. This month's symposium theme is Contact Centres so if you work in a contact centre, it's one not to be missed!
Customer Journey Mapping (October 2023)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Gain all the skills, tools and support you need to start Customer Journey Mapping in the October 2023 Customer Journey Mapping training workshop conducted by the team at Humind.
CMO Summit 2024
Category: ConferenceLocation: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans
The CMO Summit is an invitation-only, premium Summit being held on the Gold Coast, bringing Chief Marketing Officers and innovative
suppliers and solution providers together.
March 2024 Customer Experience (CX) Management Training
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The gold standard of customer experience (CX) courses - delivered live by global CX expert Daniel Ord and rated 4.9/5 stars!
May 2024 Customer Journey Mapping
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Gain all the skills, tools and support you need to start Customer Journey Mapping in the May 2024 Customer Journey Mapping training workshop.
May 2024 Introduction to Customer Experience
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Fast track your Customer Experience (CX) skills and awareness in the May 2024 Introduction to CX Course delivered by global expert Daniel Ord.
Seek Site Tour with CX & EX Symposium
Category: ACXPA State EventsLocation: Seek Head Office 60 Cremorne Street, Melbourne, Victoria
Organiser: ACXPA Events
Join us for a tour of the Seek HQ and gain key insights from industry leaders into how to maximise employee engagement & CX in todays dynamic work environment.
ACXPA QLD Launch
Category: ACXPA QueenslandLocation: The Lawn Bar 44 Ferry St, Kangaroo Point, Queensland
Organiser: ACXPA Events
Join us for our very first ACXPA Queensland event featuring two great speakers and a chance to mingle with others working in the contact centre and customer experience industry in Queensland.
July 2024 Customer Experience (CX) Management Training
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The gold standard of customer experience (CX) courses - delivered live by global CX expert Daniel Ord and rated 4.9/5 stars!
Chief Marketing Officer Summit 2024
Category: ConferenceLocation: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans
ACXPA is excited to announce our continued partnership with Marcus Evans for the upcoming CMO ANZ Summit 2024 on the Gold Coast in August 2024.
Psychosocial Hazards and Workplace Integration
Category: ACXPA QueenslandLocation: Workplace 365 Level 4, 260 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events
This is your chance to network and gain invaluable insights, share experiences, and collaborate with fellow leaders who are just as passionate about creating safer, healthier workplaces with our expert panel sharing tips and insights into Psychosocial Hazards and Workplace Integration.
CX Roundtable February 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
Generative AI in the Contact Centre: Automating Multilingual Customer Engagement
Category: WebinarsLocation: Live Stream
Organiser: TransPerfect
Join TransPerfect’s AI experts for an insightful discussion on balancing multilingual CX and automation in contact centres, with strategies to de-risk AI, optimise costs, and enhance customer experience.
CMO ANZ Summit February 2025
Category: ConferenceLocation: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans
The CMO Summit is designed to foster collaboration and knowledge sharing among industry pioneers with attendees engaging in dynamic discussions on essential topics, including enhancing brand credibility, promoting sustainability in marketing, and leveraging digital transformation for personalized customer experiences.
CX Roundtable March 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
