ACXPA Upcoming Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

Members save 50% on ACXPA events and 25% on CX Skills courses.

Join today, pay less immediately, and unlock member-only resources, recordings, and tools that actually help you deliver better CX.

Join ACXPA — Save 50% on events

as an ACXPA Member, you save 50% on events and 25% off all CX Skills courses.

Your discounted price shows on each event below. When you click through to a CX Skills course (visit CX Skills), hit the blue Purchase tickets button and we’ll auto-fill your details and apply the discount.

upgrade to a membership and save 50% on ACXPA events + 25% on CX Skills courses.

View upgrade options

Thanks for being an ACXPA Business Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

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Thanks for being an ACXPA Vendor Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

Return to Vendor Home | View Vendor Support

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Job Suitability: Customer Experience

ACXPA CX Roundtable May 2025 Learn more and get tickets

CX Roundtable May 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for the ACXPA CX Roundtable – a free, expert-led monthly session where Australia’s top CX minds unpack big ideas, real-world strategies, and the lessons no one else is talking about. Engage live, ask questions, and walk away with practical insights you can use right away.

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable July 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

CX and Growth Migrant Customers Learn more and get tickets

CX and Growth: Building a Strategy for Australia’s Migrant Customers

Category: Webinars
Location: Live Stream
Organiser: TransPerfect

cover the latest insights into Australia's diverse landscape, unpack the unique challenges and opportunities of connecting with customers in their native language across channels, and gain valuable advice on creating an effective CX strategy for this growing segment.

Free
Learn more and get tickets

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable August 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable September 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable October 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable November 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

Learn more and get tickets

Data-Driven Customer Sales & Retention

Category: ACXPA State Events
Location: Foxtel HQ Melbourne Level 24, 697 Collins Street, Melbourne, Victoria
Organiser: ACXPA Events

Join us at Foxtel HQ for a keynote presentation from Foxtel Managing Director Steve O'Connor on how Foxtel is using data to assist in driving sales and retention, as well as insights from the latest Australian Call Centre Rankings.

$15.00
Learn more and get tickets

Live CX Roundtables — monthly expert-led CX discussions with real practitioners Learn more and get tickets

CX Roundtable February 2026

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The ACXPA February 2026 Live CX Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real CX examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets
Learn more and get tickets

Human-Centered Design & UX in Customer Experience

Category: ACXPA Queensland
Location: u&u Recruitment Partners 12/259 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events

Join us to gain leading insights into how human-centred design is transforming the way we connect with customers – from digital interfaces to frontline interactions, as well as a great opportunity to network with other industry professionals.

Free
Learn more and get tickets

Site Tour of the AGL Call Centre hosted by ACXPA Learn more and get tickets

AGL Site Tour 2026

Category: ACXPA State Events
Location: AGL Headquarters 699 Bourke Street, Docklands, Melbourne, Victoria
Organiser: ACXPA Events

Join us for a guided tour of AGL's contact centre operations on the 3rd of March 2026, 14:00 to 17:00 - Level 3, 699 Bourke St, Docklands, Melbourne.

$27.00
Learn more and get tickets
Live CX Roundtables — monthly expert-led CX discussions with real practitioners Learn more and get tickets

CX Roundtable March 2026

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The ACXPA March 2026 Live CX Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real CX examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets

Live CX Roundtables — monthly expert-led CX discussions with real practitioners Learn more and get tickets

CX Roundtable April 2026

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The ACXPA April 2026 Live CX Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real CX examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets

Live CX Roundtables — monthly expert-led CX discussions with real practitioners Learn more and get tickets

CX Roundtable May 2026

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

The ACXPA May 2026 Live CX Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format. Each session includes guided discussion, real CX examples, and live Q&A designed to deliver practical takeaways.

Free
Learn more and get tickets