May 2024 Introduction to Customer Experience
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Fast track your Customer Experience (CX) skills and awareness in the May 2024 Introduction to CX Course delivered by global expert Daniel Ord.
ACXPA QLD Launch
Category: ACXPA QueenslandLocation: The Lawn Bar 44 Ferry St, Kangaroo Point, Queensland
Organiser: ACXPA Events
Join us for our very first ACXPA Queensland event featuring two great speakers and a chance to mingle with others working in the contact centre and customer experience industry in Queensland.
July 2024 Customer Experience (CX) Management Training
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The gold standard of customer experience (CX) courses - delivered live by global CX expert Daniel Ord and rated 4.9/5 stars!
Chief Marketing Officer Summit 2024
Category: ConferenceLocation: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans
ACXPA is excited to announce our continued partnership with Marcus Evans for the upcoming CMO ANZ Summit 2024 on the Gold Coast in August 2024.
Psychosocial Hazards and Workplace Integration
Category: ACXPA QueenslandLocation: Workplace 365 Level 4, 260 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events
This is your chance to network and gain invaluable insights, share experiences, and collaborate with fellow leaders who are just as passionate about creating safer, healthier workplaces with our expert panel sharing tips and insights into Psychosocial Hazards and Workplace Integration.
CX Roundtable February 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
Generative AI in the Contact Centre: Automating Multilingual Customer Engagement
Category: WebinarsLocation: Live Stream
Organiser: TransPerfect
Join TransPerfect’s AI experts for an insightful discussion on balancing multilingual CX and automation in contact centres, with strategies to de-risk AI, optimise costs, and enhance customer experience.
CMO ANZ Summit February 2025
Category: ConferenceLocation: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans
The CMO Summit is designed to foster collaboration and knowledge sharing among industry pioneers with attendees engaging in dynamic discussions on essential topics, including enhancing brand credibility, promoting sustainability in marketing, and leveraging digital transformation for personalized customer experiences.
CX Roundtable March 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
CX Roundtable April 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for the ACXPA CX Roundtable – a free, expert-led monthly session where Australia’s top CX minds unpack big ideas, real-world strategies, and the lessons no one else is talking about. Engage live, ask questions, and walk away with practical insights you can use right away.
CX Roundtable May 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for the ACXPA CX Roundtable – a free, expert-led monthly session where Australia’s top CX minds unpack big ideas, real-world strategies, and the lessons no one else is talking about. Engage live, ask questions, and walk away with practical insights you can use right away.
Yarra Valley Water Call Centre Tour
Category: ACXPA State EventsLocation: Yarra Valley Water 25 Lucknow Street, Mitcham, Victoria
Organiser: ACXPA Events
Ever wondered what makes Yarra Valley Water’s Contact Centre an award-winning hub of customer service excellence? Now’s your chance to see it in action!
CX Roundtable July 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
Recruitment Trends in CX & Call Centres
Category: ACXPA QueenslandLocation: u&u Recruitment Partners 12/259 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events
Join us for this free event exploring the latest call centre and CX recruitment trends, plus practical tips to help you position your business as an employer of choice.
CX and Growth: Building a Strategy for Australia’s Migrant Customers
Category: WebinarsLocation: Live Stream
Organiser: TransPerfect
cover the latest insights into Australia's diverse landscape, unpack the unique challenges and opportunities of connecting with customers in their native language across channels, and gain valuable advice on creating an effective CX strategy for this growing segment.
CX Roundtable August 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
