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Upcoming Events by ACXPA Events

Upcoming events by the Australian Customer Experience Professionals Association (ACXPA)
Today

July 2023 ACXPA Members Symposium

Location: Live Stream
Organiser: ACXPA Events

Hear and learn from industry experts in short (maximum 20 minute presentations) followed by a live Q&A Session with all presenters. Check out the agenda for this July 2023 ACXPA Members Symposium.

Mental Health & Resilience Webinar: Tips to Enhance Team Engagement

Category: Webinars
Location: Zoom
Organiser: ACXPA Events

Do you want to take a proactive approach to creating a thriving work environment? Join us on 19th July for an empowering webinar that will equip Team Leaders and Managers with the essential tools to make a positive impact on your team’s mental health and wellbeing. 💚🎗 🔍 Be inspired by ⁠Dr Liz Kirk (PhD) from ⁠Beyond Ergo in an interactive talk that will revolutionise the way you approach mental health in the workplace. Discover a treasure trove of easy-to-implement techniques that will help you reduce stress among your team, initiate meaningful conversations about mental health and foster a supportive team environment that breeds success. During this talk, you'll gain access to research-backed tips and actions that can improve retention, boost engagement and tackle presenteeism and absenteeism. If you're looking to build happier, more engaged, and more productive team, this webinar is for you! 🤩 💪 Key takeaways you don’t want to miss: 1. Master a range of practical actions: Learn targeted stretches, mindfulness exercises and other actionable steps to reduce both mental and physical stress. These simple practices can make an immediate difference in your team's overall wellbeing. 2. Start ongoing mental health conversations: No more meeting preparation time needed! You’ll access resources to effortlessly initiate conversations about mental health during your team meetings. Gain the tools and knowledge to lead these discussions effectively. 3. Build confidence in stress management: Receive valuable handouts, coaching sheets and additional resource links to enhance your confidence in discussing stress and stress management with your team. Gain the necessary skills to support your team members and cultivate a healthier work environment. 4. Understand the signs of ongoing mental distress: Explore our comprehensive handout on the Symptoms of Ongoing Mental Distress to understand the different stages and indicators of long-term stress. By recognising these signs, you'll be better equipped to address and alleviate mental health challenges within your team. 5. Raise awareness and improve team performance: Encourage your team to join in action demonstrations during team meetings and experience immediate stress reduction. By incorporating these activities into your routine, you'll not only boost awareness but also improve team performance and overall engagement. Overview of Webinar | Benefits of Attending: 💡 Join our engaging webinar to discover why these easy-to-implement actions should be the first step in your mental health toolbox. 💭 Designed to be seamlessly integrated into team meetings, from mindful moments to targeted stretches, we'll introduce you to simple, no-cost activities that deliver practical benefits and make mental health care enjoyable. At the end of the session, you'll be sent the key takeaways, including a range of handouts, coaching sheets and links for additional resources and reading material. Take the leap and join us for this engaging webinar to have a positive impact on your team's wellbeing

Free
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August 2023 ACXPA Members Symposium

Location: Live Stream
Organiser: ACXPA Events

Hear and learn from industry experts in short (maximum 20 minute presentations) followed by a live Q&A Session with all presenters. Check out the agenda for this August 2023 ACXPA Members Symposium.

September 2023 ACXPA Members Symposium

Location: Live Stream
Organiser: ACXPA Events

Hear and learn from industry experts in short presentations followed by a live Q&A Session with all presenters. This month's symposium theme is Contact Centres so if you work in a contact centre, it's one not to be missed!

ACXPA QLD Launch

Category: ACXPA Queensland
Location: The Lawn Bar 44 Ferry St, Kangaroo Point, Queensland
Organiser: ACXPA Events

Join us for our very first ACXPA Queensland event featuring two great speakers and a chance to mingle with others working in the contact centre and customer experience industry in Queensland. 

Free
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Energy QLD Site Tour

Category: ACXPA Queensland
Location: Energy QLD 26 Reddacliff Street, Newstead, Queensland
Organiser: ACXPA Events

Join us for networking, a site tour and a discussion on key contact centre/CX insights at the Energy QLD Head Office. This is a free ACXPA Event!

Free
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Psychosocial Hazards and Workplace Integration

Category: ACXPA Queensland
Location: Workplace 365 Level 4, 260 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events

This is your chance to network and gain invaluable insights, share experiences, and collaborate with fellow leaders who are just as passionate about creating safer, healthier workplaces with our expert panel sharing tips and insights into Psychosocial Hazards and Workplace Integration.

Free
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CX Roundtable March 2025

Category: CX Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

Call Centre Roundtable March 2025

Category: Call Centre Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.

Free
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CX Roundtable April 2025

Category: CX Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Join us for the ACXPA CX Roundtable – a free, expert-led monthly session where Australia’s top CX minds unpack big ideas, real-world strategies, and the lessons no one else is talking about. Engage live, ask questions, and walk away with practical insights you can use right away.

Free
Learn more and get tickets

Call Centre Roundtable April 2025

Category: Call Centre Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.

Free
Learn more and get tickets

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