ACXPA Upcoming Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

Members save 50% on ACXPA events and 25% on CX Skills courses.

Join today, pay less immediately, and unlock member-only resources, recordings, and tools that actually help you deliver better CX.

Join ACXPA — Save 50% on events

as an ACXPA Member, you save 50% on events and 25% off all CX Skills courses.

Your discounted price shows on each event below. When you click through to a CX Skills course (visit CX Skills), hit the blue Purchase tickets button and we’ll auto-fill your details and apply the discount.

upgrade to a membership and save 50% on ACXPA events + 25% on CX Skills courses.

View upgrade options

Thanks for being an ACXPA Business Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

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Thanks for being an ACXPA Vendor Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

Return to Vendor Home | View Vendor Support

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June 2025 Customer Service Phone Professionals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Equip your employees with superior phone customer service skills in the June 2025 Customer Service Phone Professionals Training course with 9 hours of facilitated learning (3 x 3-hour sessions) suitable for all phone-based employees.

Price: $548.00 (ACXPA Members can save $137.00 off this price - Join Now>)
Learn more and get tickets
Learn more and get tickets

June 2025 Inbound Phone Sales PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Boost your employees’ sales performance and customer engagement with the June 2025 Inbound Phone Sales PRO training course - designed to equip phone-based employees with advanced skills to convert more enquiries into sales.

Price: $548.00 (ACXPA Members can save $137.00 off this price - Join Now>)
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ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable July 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

ACXPA Monthly Call Centre Roundtables Learn more and get tickets

Call Centre Roundtable July 2025

Category: Call Centre Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.

Free
Learn more and get tickets
CX and Growth Migrant Customers Learn more and get tickets

CX and Growth: Building a Strategy for Australia’s Migrant Customers

Category: Webinars
Location: Live Stream
Organiser: TransPerfect

cover the latest insights into Australia's diverse landscape, unpack the unique challenges and opportunities of connecting with customers in their native language across channels, and gain valuable advice on creating an effective CX strategy for this growing segment.

Free
Learn more and get tickets