ACXPA Upcoming Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

Members save 50% on ACXPA events and 25% on CX Skills courses.

Join today, pay less immediately, and unlock member-only resources, recordings, and tools that actually help you deliver better CX.

Join ACXPA — Save 50% on events

as an ACXPA Member, you save 50% on events and 25% off all CX Skills courses.

Your discounted price shows on each event below. When you click through to a CX Skills course (visit CX Skills), hit the blue Purchase tickets button and we’ll auto-fill your details and apply the discount.

upgrade to a membership and save 50% on ACXPA events + 25% on CX Skills courses.

View upgrade options

Thanks for being an ACXPA Business Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

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Thanks for being an ACXPA Vendor Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

Return to Vendor Home | View Vendor Support

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October 2025 Reception Customer Service PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Perfect for receptionists and front-desk professionals, the October 2025 Customer Service Reception PRO course builds premium service skills to boost confidence, handle challenges, and elevate every customer interaction.

Price: $548.00 (ACXPA Members can save $137.00 off this price - Join Now>)
Learn more and get tickets

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable November 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

ACXPA Monthly Call Centre Roundtables Learn more and get tickets

Call Centre Roundtable November 2025

Category: Call Centre Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.

Free
Learn more and get tickets
Learn more and get tickets

Data-Driven Customer Sales & Retention

Category: ACXPA State Events
Location: Foxtel HQ Melbourne Level 24, 697 Collins Street, Melbourne, Victoria
Organiser: ACXPA Events

Join us at Foxtel HQ for a keynote presentation from Foxtel Managing Director Steve O'Connor on how Foxtel is using data to assist in driving sales and retention, as well as insights from the latest Australian Call Centre Rankings.

$15.00
Learn more and get tickets