ACXPA Upcoming Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

Members save 50% on ACXPA events and 25% on CX Skills courses.

Join today, pay less immediately, and unlock member-only resources, recordings, and tools that actually help you deliver better CX.

Join ACXPA — Save 50% on events

as an ACXPA Member, you save 50% on events and 25% off all CX Skills courses.

Your discounted price shows on each event below. When you click through to a CX Skills course (visit CX Skills), hit the blue Purchase tickets button and we’ll auto-fill your details and apply the discount.

upgrade to a membership and save 50% on ACXPA events + 25% on CX Skills courses.

View upgrade options

Thanks for being an ACXPA Business Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

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Thanks for being an ACXPA Vendor Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

Return to Vendor Home | View Vendor Support

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Job Suitability: Customer Experience

CX Management training course Asia Pacific Learn more and get tickets

Customer Experience (CX) Management Training (August 2023)

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Learn the five core competencies of Customer Experience Management based on the global CCXP framework delivered live by global expert Daniel Ord - the gold standard of CX Management courses! Suitable for anyone wanting to improve the CX Skills and awareness.

Price: $1897.00 (ACXPA Members can save $474.25 off this price - Join Now>)
Learn more and get tickets

September 2023 ACXPA Members Symposium Agenda Learn more and get tickets

September 2023 ACXPA Members Symposium

Location: Live Stream
Organiser: ACXPA Events

Hear and learn from industry experts in short presentations followed by a live Q&A Session with all presenters. This month's symposium theme is Contact Centres so if you work in a contact centre, it's one not to be missed!

Social Media Banner CMO Summit 2024 Learn more and get tickets

CMO Summit 2024

Category: Conference
Location: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans

The CMO Summit is an invitation-only, premium Summit being held on the Gold Coast, bringing Chief Marketing Officers and innovative
suppliers and solution providers together.

ACXPA Queensland Launch Event 18 July 2024 Learn more and get tickets

ACXPA QLD Launch

Category: ACXPA Queensland
Location: The Lawn Bar 44 Ferry St, Kangaroo Point, Queensland
Organiser: ACXPA Events

Join us for our very first ACXPA Queensland event featuring two great speakers and a chance to mingle with others working in the contact centre and customer experience industry in Queensland. 

Free
Learn more and get tickets

CMO ANZ August 2024 - Social Media Banner 1200x630 Learn more and get tickets

Chief Marketing Officer Summit 2024

Category: Conference
Location: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans

ACXPA is excited to announce our continued partnership with Marcus Evans for the upcoming CMO ANZ Summit 2024 on the Gold Coast in August 2024.

Psychosocial Hazards Event hosted by ACXPA QLD on 28th of November in Brisbane Learn more and get tickets

Psychosocial Hazards and Workplace Integration

Category: ACXPA Queensland
Location: Workplace 365 Level 4, 260 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events

This is your chance to network and gain invaluable insights, share experiences, and collaborate with fellow leaders who are just as passionate about creating safer, healthier workplaces with our expert panel sharing tips and insights into Psychosocial Hazards and Workplace Integration.

Free
Learn more and get tickets

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets
CX Roundtables

CX Roundtable February 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

CMO Summit 2025 Learn more and get tickets

CMO ANZ Summit February 2025

Category: Conference
Location: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans

The CMO Summit is designed to foster collaboration and knowledge sharing among industry pioneers with attendees engaging in dynamic discussions on essential topics, including enhancing brand credibility, promoting sustainability in marketing, and leveraging digital transformation for personalized customer experiences.

ACXPA LinkedIn LIVE CX Roundtables Learn more and get tickets

CX Roundtable March 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.

ACXPA CX Roundtable 2nd April 2025 Learn more and get tickets

CX Roundtable April 2025

Category: CX Roundtables
Location: LinkedIn Live & ACXPA Website
Organiser: ACXPA Events

Join us for the ACXPA CX Roundtable – a free, expert-led monthly session where Australia’s top CX minds unpack big ideas, real-world strategies, and the lessons no one else is talking about. Engage live, ask questions, and walk away with practical insights you can use right away.

Free
Learn more and get tickets