Call Centre Roundtable August 2025
Category: Call Centre RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.
August 2025 WFM Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Learn the essentials of Workforce Management for Call Centres in this 3-day August 2025 WFM Essentials training course delivered by the WFM experts at CallDesign.
August 2025 Frontline Customer Service Foundations
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Join the August 2025 Frontline Customer Service Foundations course to master premium customer service skills for all face-to-face interactions where customer service matters.
August 2025 Frontline Customer Service PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Join the August 2025 Frontline Customer Service PRO course to gain advanced skills and strategies for handling face-to-face customer interactions with confidence, professionalism, and impact.
August 2025 Phone Customer Service PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Equip your employees with superior phone customer service skills in the August 2025 Phone Customer Service PRO training course with 9 hours of facilitated learning (3 x 3-hour sessions) suitable for all phone-based employees.
August 2025 Technical Support Customer Service Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Suitable for employees working in technical support and helpdesk roles, this August 2025 Tech Support Customer Service Essentials course is delivered via a live 3-hour online/virtual training session.
August 2025 Customer Service Phone Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The August 2025 Customer Service Phone Essentials course is a 3-hour online course designed to teach premium customer service skills for phone-based employees.
August 2025 Phone Customer Service Foundations
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The August 2025 Customer Service Foundations training course teaches premium phone customer service skills delivered via 2 x 3-hour sessions.
August 2025 Frontline Customer Service Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The August 2025 Frontline Customer Service Essentials course teaches premium customer service skills specifically for face-to-face/in-person service.
August 2025 Reception Customer Service Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The August 2025 Reception Customer Service Essentials course teaches premium customer service skills for in-person, phone and email - suitable for all front desk/reception roles.
CX Roundtable September 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
September 2025 Managing Difficult Customers
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Learn global best-practice skills on how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour September 2025 online course - suitable for all customer-facing employees.
Call Centre Roundtable September 2025
Category: Call Centre RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.
September 2025 Reception Customer Service PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Perfect for receptionists and front-desk professionals, the September 2025 Customer Service Reception PRO course builds premium service skills to boost confidence, handle challenges, and elevate every customer interaction.
September 2025 Tech Support Customer Service Foundations
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The September 2025 Tech Support Foundations training course teaches premium customer service skills delivered via 2 x 3-hour sessions.
September 2025 Reception Customer Service Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The September 2025 Reception Customer Service Essentials course teaches premium customer service skills for in-person, phone and email - suitable for all front desk/reception roles.
