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DTSTART;TZID=Australia/Brisbane:20250507T140000
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DTSTAMP:20260422T063044
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SUMMARY:Yarra Valley Water Call Centre Tour
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””] \nYarra Valley Water Call Centre Tour\nStep Inside One of Australia’s Leading Contact Centres\nJoin us for an exclusive behind-the-scenes site tour and discover how YVW delivers exceptional customer experiences every day. From managing high volumes of enquiries to the strategies that empower their teams\, this is your opportunity to learn directly from one of the most respected contact centre operations in the country. \n? What You’ll Experience: \n• Guided Tour of YVW’s contact centre facilities\n• Five Dedicated Station Stops\, including:\n– Team Leaders\n– Operations Team\n– Reporting & Analytics\n– Service Experience\n– Case Management \nEach station will offer a focused deep dive with team members sharing their expertise\, tools\, and strategies firsthand. \n• Live Demonstrations of systems and tools driving performance\n• First-hand Insights from leaders across the operation\n• Afternoon Tea and informal networking with CX and contact centre peers\n• A rare opportunity to ask questions and exchange ideas with fellow professionals \nWhether you’re in management\, operations\, workforce planning or tech\, this tour will provide practical ideas and inspiration you can take back to your own workplace. \n? Limited Spots Available – Secure Yours Today! \nFree for ACXPA Members | $27 for Non-Members \nSpots are strictly limited for this exclusive behind-the-scenes tour of one of Australia’s most customer-focused contact centres. \nWhether you’re a seasoned contact centre professional or just starting out\, this event offers rare access to real-world insights you won’t find anywhere else. \n[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”hide-for-subscriber hide-for-individual hide-for-business hide-for-vendor”][vc_column][vc_column_text css=”.vc_custom_1743714093820{margin-top: 10px !important;margin-right: 10px !important;margin-bottom: 10px !important;margin-left: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 18px !important;padding-left: 10px !important;background-color: #E9FEFF !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 2px !important;border-color: #000000 !important;}” text_color=”#000000″] \nWant to Gain Access to Australia’s Best Call Centre Resources? \nPlus\, save instantly on this site visit! \nAttend this event for free\, plus you’ll save at least 50% on all ACXPA events\, 25% off all live training courses and gain instant access to Australia’s best call centre resources. \nView Membership Options > \n[/vc_column_text][/vc_column][/vc_row]
URL:https://shop.acxpa.com.au/event/yarra-valley-water-call-centre-tour-2025/
LOCATION:Yarra Valley Water\, 25 Lucknow Street\, Mitcham\, Victoria\, 3132\, Australia
CATEGORIES:ACXPA State Events,ACXPA Victoria,Industry Event (in-person),Site Tour
ATTACH;FMTTYPE=image/jpeg:https://shop.acxpa.com.au/wp-content/uploads/2025/04/Yarra-Valley-Water-Site-Tour-May-2025.jpg
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