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DTSTART;TZID=Australia/Melbourne:20240718T173000
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DTSTAMP:20260422T132830
CREATED:20240617T134424Z
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UID:10000302-1721323800-1721331000@shop.acxpa.com.au
SUMMARY:ACXPA QLD Launch
DESCRIPTION:ACXPA QLD Launch Event\nJoin us for our very first ACXPA Queensland event featuring two great speakers and a chance to mingle with others working in the contact centre and customer experience industry in Queensland. \nThe Australian Customer Experience Professionals Association (ACXPA) is an exciting new industry association for contact centre and customer experience professionals working across voice\, digital\, and in-person channels (learn more about us >). \nMembers gain access to global best practices\, leading industry insights and resources\, including the Australian Contact Centre Rankings\, world-class training and powerful networking and support tools. \nBe part of history and join us for a great event featuring two great speakers sharing their insights into the upcoming industry trends and how to strengthen the link between Employee Experience and Customer Experience. \nOur Guest Speakers \nWe’re thrilled to feature two expert speakers for our ACXPA QLD Launch event: \n\nCloe Kernick\, General Manager Customer & Market Operations at Energy QLD\, will be providing some great insights into the trends to look out for in the back half of 2024 and into 2025.\nRachel Lane\, Head of Customer Success at The Lottery Office sharing sustainability wins and the link to Employee and Customer Experience\n\nVenue: \nThe Lawn Bar\, 44 Ferry St\, Kangaroo Point QLD 4169 \nDate and Time: \nThursday\, 18th of July from 5.30 pm to 7:30 pm \nTicketing: \nThanks to our generous event sponsors\, our welcome event is completely free\, but you must register for a ticket below. \nAttendees will receive a welcome drink on arrival and there will be a grazing platter/nibbles with a cash bar for any further purchases. \nThanks to Event Sponsors linkABLE and MaxContact Australia for sponsoring our first event in QLD! \nTickets are now closed! \nSubscribe to make sure you don’t miss the next one > \n 
URL:https://shop.acxpa.com.au/event/acxpa-qld-launch/
LOCATION:The Lawn Bar\, 44 Ferry St\, Kangaroo Point\, Queensland\, 4169\, Australia
CATEGORIES:ACXPA Queensland,Industry Event (in-person),Networking
ATTACH;FMTTYPE=image/jpeg:https://shop.acxpa.com.au/wp-content/uploads/2024/06/ACXPA-Queensland-Launch-Event-18-July-2024.jpg
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