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DTSTART;TZID=Australia/Melbourne:20241002T123000
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DTSTAMP:20240926T221243Z
CREATED:20240924T212108Z
LAST-MODIFIED:20240926T221243Z
UID:10000334-1727872200-1727875800@shop.acxpa.com.au
SUMMARY:CX Roundtable with Special Guest Laura Mazin
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””] \nCX Roundtable with Special Guest Laura Mazin\n[/vc_column_text][vc_column_text css=””] \nEach month\, we interview a special guest on our CX Roundtables who graciously contribute their time\, insights and expertise in giving back to our industry. \nThere is no cost to join our Roundtables\, and they are not sponsored or endorsed by any vendors – the roundtables are to simply enable fellow CX practitioners to come together in a welcoming environment and sharing learnings. \nThe format each month is an approx 40-minute conversation\, followed by ~20 minutes of live Q&A where you have the opportunity to ask questions of our guest. \n[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””] \nAbout This Month’s Special Guest\, Laura Mazin\n[/vc_column_text][/vc_column][/vc_row][vc_row gap=”10″ content_placement=”middle”][vc_column width=”2/3″][vc_column_text css=””] \nLaura Mazin is a self-confessed “customer-obsessed” leader with over 30 years of international\, multi-sector experience as a transformational change agent. \nAfter a great 25-year career at Telstra\, where Laura held many complex operational leadership roles\, she then found her love for CUSTOMERS. \nNow leading her own boutique CX consulting business – AchieveAble\, as well as being an independent advisor to Bain and Co’s NPSx\, Laura is elbow-deep in helping organisations truly improve their customer experiences \nCX Roundtable Key Topic: Moving from reactive to proactive/predictive CX![/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”88424″ img_size=”full” alignment=”center” css=””][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””] \nHow to Join the CX Roundtable with Laura Mazin\n[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”hide-for-subscriber hide-for-individual hide-for-business hide-for-vendor”][vc_column][vc_single_image image=”88413″ img_size=”full” alignment=”center” onclick=”img_link_large” css=””][vc_column_text css=””] \nAs a visitor\, you can watch any upcoming CX Roundtables live for free by either subscribing to ACXPA or registering for a specific Roundtable on Linkedin. \nACXPA Members have the added bonus of being able to watch all previous CX Roundtables at any time in the Video Library and download slides/diagrams used in the presentations (along with a heap of other membership benefits!). \n[/vc_column_text][vc_empty_space height=”16px”][vc_row_inner gap=”10″][vc_column_inner width=”1/3″]Register on LinkedIn >[/vc_column_inner][vc_column_inner width=”1/3″]Subscribe >[/vc_column_inner][vc_column_inner width=”1/3″]Memberships >[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class=”hide-for-visitor hide-for-individual hide-for-business hide-for-vendor”][vc_column][vc_single_image image=”88411″ img_size=”full” alignment=”center” onclick=”img_link_large” css=””][vc_column_text css=””] \n\, as an ACXPA Subscriber\, you have two ways to watch the CX Roundtable: \n[/vc_column_text][vc_empty_space height=”16px”][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text css=””]1.  Watch it live on the ACXPA Website \nJust log in to the ACXPA website and the CX Roundtable with Livestream and go directly to the CX Roundtables page – there is no need to register\, all you need to do is log in![/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text css=””]2. Watch it on LinkedIn Live \nTo join the conversation and ask questions\, you can also watch the Roundtable directly on Linkedin Live – you will just need to register for the event (which takes two seconds!)[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height=”16px”][vc_column_text css=””]By upgrading to a Membership\, if you can’t make it live\, you can also watch this CX Roundtable\, and all the previous ones\, in the Member’s Video Library >[/vc_column_text][vc_empty_space height=”16px”][vc_row_inner gap=”10″][vc_column_inner width=”1/3″]Register on LinkedIn >[/vc_column_inner][vc_column_inner width=”1/3″]Subscribe >[/vc_column_inner][vc_column_inner width=”1/3″]Upgrade Membership >[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class=”hide-for-visitor hide-for-subscriber hide-for-business hide-for-vendor”][vc_column][vc_single_image image=”88412″ img_size=”full” alignment=”center” onclick=”img_link_large” css=””][vc_column_text css=””] \n\, as an ACXPA Member\, you have two ways to watch the CX Roundtable: \n[/vc_column_text][vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_column_text css=””]1.   Watch it live on the ACXPA Website \nJust log in to the ACXPA website and the CX Roundtable with Livestream and go directly to the CX Roundtables page – there is no need to register\, all you need to do is log in![/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text css=””]2. Watch it on LinkedIn Live \nTo join the conversation and ask questions\, you can also watch the Roundtable directly on LinkedIn Live – you will just need to register for the event (which takes two seconds!)[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height=”16px”][vc_column_text css=””] \nIf you can’t make it live\, you can also watch this CX Roundtable\, and all the previous ones\, in your Video Library > \n[/vc_column_text][vc_empty_space height=”16px”][vc_row_inner gap=”10″][vc_column_inner width=”1/2″]Register on LinkedIn >[/vc_column_inner][vc_column_inner width=”1/2″]View Video Library >[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””] \nAdditional Links: \n\nLearn more about being a guest on our CX Roundtables >\nView previous special guests >\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://shop.acxpa.com.au/event/cx-roundtable-with-special-guest-laura-mazin/
LOCATION:LinkedIn Live & ACXPA Website
CATEGORIES:CX Roundtables
ATTACH;FMTTYPE=image/png:https://shop.acxpa.com.au/wp-content/uploads/2024/09/ACXPA-LinkedIn-LIVE-CX-Roundtable-Laura-Mazin.png
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