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DTSTART;TZID=Australia/Melbourne:20261117T090000
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UID:10000585-1794906000-1794934800@shop.acxpa.com.au
SUMMARY:November 2026 WFM Essentials
DESCRIPTION:Learn the essentials of Workforce Management for Call Centres in this 3-day November 2026 WFM Essentials training course delivered by the WFM experts at CallDesign.
URL:https://shop.acxpa.com.au/event/november-2026-wfm-essentials/
LOCATION:Zoom
CATEGORIES:Training Courses
ATTACH;FMTTYPE=image/jpeg:https://shop.acxpa.com.au/wp-content/uploads/2025/11/WFM-for-Practitioners-online-training-course-1-18.jpg
ORGANIZER;CN="CX Skills":MAILTO:hello@cxskills.com.au
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DTSTART;TZID=Australia/Melbourne:20261208T090000
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UID:10000586-1796720400-1796749200@shop.acxpa.com.au
SUMMARY:December 2026 WFM Essentials
DESCRIPTION:Learn the essentials of Workforce Management for Call Centres in this 3-day December 2026 WFM Essentials training course delivered by the WFM experts at CallDesign.
URL:https://shop.acxpa.com.au/event/december-2026-wfm-essentials/
LOCATION:Zoom
CATEGORIES:Training Courses
ATTACH;FMTTYPE=image/jpeg:https://shop.acxpa.com.au/wp-content/uploads/2025/11/WFM-for-Practitioners-online-training-course-1-19.jpg
ORGANIZER;CN="CX Skills":MAILTO:hello@cxskills.com.au
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DTSTART;TZID=Australia/Melbourne:20261216T090000
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CREATED:20251115T080911Z
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UID:10000591-1797411600-1797440400@shop.acxpa.com.au
SUMMARY:December 2026 Real-Time WFM for Contact Centre Analysts
DESCRIPTION:The December 2026 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.
URL:https://shop.acxpa.com.au/event/december-2026-real-time-wfm-for-contact-centre-analysts/
LOCATION:Zoom
CATEGORIES:Training Courses
ATTACH;FMTTYPE=image/jpeg:https://shop.acxpa.com.au/wp-content/uploads/2026/04/Real-Time-Analyst-for-Contact-Centres-training-course-9.jpg
ORGANIZER;CN="CX Skills":MAILTO:hello@cxskills.com.au
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